Statement for Fortress Federal Credit Union
Fortress Federal Credit Union has created this privacy statement in order
to demonstrate our firm commitment to privacy. The following discloses our
information gathering and dissemination practices for this website: www.fortressfcu.org
credit union is dedicated to making available financial products and services
that will enable you to meet your financial needs and reach your financial
goals. Protecting personal information and using it in a manner consistent
with your expectations is a high priority for everyone associated with
our credit union.
As a member
of our credit union, you also have a responsibility to safeguard your
We use your
IP address, browser information, and visit trails, to enhance our website
for our customers, administer our Web site and help diagnose problems
with our server.
FCU Web Site, www.fortressfcu.org, contains links to other sites.
Fortress Federal Credit Union is not responsible for the privacy practices
or the content of such Web sites.
We Collect About You:
nonpublic personal information about you from the following sources:
we receive from you on applications and other forms
about your transactions with us
we receive from a consumer reporting agency
obtained when verifying the information you provide on an application
or other forms; this may be obtained from your current or past employers,
or from other institutions where you conduct financial transactions
uses Feedback Forms, and Applications, for customers to request information,
products, and services which require users to give us personal information
such as: their name, address, phone number, email address. We also collect
visitor's unique identifiers (like their social security number), financial
information (like their account or credit card numbers), and demographic
information (like their zip code, age, or income level).
information that is collected is used to check the users' qualifications
for obtaining a loan or credit card through Fortress FCU. Unique identifiers
(such as social security numbers) are collected from Web site visitors
to verify the user's identity and for use as account numbers in our record
system. Demographic and profile data is also collected and used to help
identify our current members and new members.
our online surveys/newsletters ask visitors for contact information (like
their email address). We may use contact data from our surveys to send
the user information about our products and services. Users may opt-out
of receiving future mailings; see the choice/opt-out section below.
We may disclose
all of the information we collect, as described above, as permitted by
Who Receive Information From Us:
We may disclose
nonpublic personal information about you to the following types of third
Service Providers, such as insurance companies.
Companies, such as consumer reporting agencies, data processors, check/share
draft printers, plastic card processors, government agencies, and mail-houses.
supplements the information that you provide with information that is
received from third parties (such as from credit bureau's).
has security measures in place to protect the loss, misuse and alteration
of the information under our control. We use 128-bit key digital SSL certificates
to ensure secure transfer of information data to and from our internet
web servers. We restrict access to nonpublic personal information about
you to those employees who need to know that information to provide products
or services to you. We maintain physical, electronic, or procedural safeguards
that comply with federal regulations to guard your nonpublic personal
FCU does NOT collect online contact information without prior parental
consent or parental notification, which will include an opportunity
for the parent to prevent use of the information and participation in
the activity. Without prior parental consent, online information will
only be used to respond directly to the child's request and will not
be used for other purposes without prior parental consent
FCU does NOT collect personally identifiable offline contact information
without prior parental consent
FCU does NOT distribute to third parties any personally identifiable
information with out prior parental consent
FCU does NOT give the ability to publicly post or otherwise distribute
personally identifiable contact information without prior parental consent
FCU does NOT entice by the prospect of a special game, prize or other
activity, to divulge more information than is needed to participate
in the activity.
Members Can Do to Help:
Federal Credit Union is committed to protecting the privacy of its members.
Members can help by following these simple guidelines;
your account numbers, plastic card numbers, PINs (personal identification
numbers) or passwords. Never keep your PIN with your card, which can
provide free access to your accounts if your card is lost or stolen.
- Use caution
when disclosing your account numbers, social security numbers, etc.
to other persons. If someone calls you explaining the call is on behalf
of the credit union and asks for your account number, you should beware.
Official credit union staff will have access to your information and
will not need to ask for it.
- Keep your
information with us current. If your address or phone number changes,
please let us know. It is important that we have current information
on how to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will attempt to contact you immediately.
This site gives
users the following options for changing and modifying information previously
- You may
send mail to the following postal address:
615 N. Western
Ave, Marion, IN 46952
- You may
call a customer service representative at 765-668-3313.
the Credit Union About this Website:
If you have
any questions about this privacy statement, the practices of this site,
or your dealings with this Web site, you can contact
615 N. Western
Ave, Marion, IN 46952